Guest user Created: Apr 19, 2016 Last commented: Apr 19, 2016

Control of external documents

On the issue of 3.5 Documents of external origin (9001:2015) it discusses keeping an "incoming mail register" for all external documents. In doing a little research I found a list of examples of external documents and found customer drawings as one of them. We receive hundreds of drawings a week from clients that go to multiple people. Having to maintain a "incoming mail register" would be a big problem for us. Is there a way to work around this or exclude customer drawings. Could email storage be the record?

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Strahinja Stojanovic Apr 19, 2016

Answer:

One way to deal with this situation is to limit recording only external documents related to the quality management system. The standard requires external documents to be controlled but non necessarily recorded into list of external documents, so you only need to add to the procedure how you handle this drawings.

For more information, see: New approach to document and record control in ISO 9001:2015 https://advisera.com/9001academy/blog/2015/06/30/new-approach-to-document-and-record-control-in-iso-90012015/

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Apr 19, 2016

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