Control of outsourcing partner

Answer:

The purpose of controlling the outsourcing partner is to ensure that the product or service they deliver is compliant with your requirements. The simplest way of controlling outsourcing partner is by controlling quality of the product or service they deliver to your organization along with other requirements that you've imposed on them (e.g. deadlines).

Other way of control is to define processes and activities that the outsourcing partner needs to perform in order to deliver the product or service, or to perform second-party audits of your provider to ensure the product or service to be delivered is compliant with your requirements.

The method and extent of the controls imposed on the outsourcing partner depends on many factors and the standard only requires organization to ensure that externally provided product, process or service is compliant with requirements of the organization.

For more informa tion, see: How to control outsourced processes using ISO 9001 https://advisera.com/9001academy/blog/2015/05/05/how-to-control-outsourced-processes-using-iso-9001/