I have a question about a document we have to create in relation to the procedure for incident management and in relation to the list of incidents. I talk about a form for corrective actions. Can you explain a bit more about that form beside the comment in the template. Which presentation form would you recommend (in the intranet, in a folder, in our own application software). Can you send me an example for this form?
I'm assuming you are referring to the Corrective Action form column mentioned in the Incident log template. Considering that, there is a template for this form in your toolkit, located in folder 12 Procedure for Corrective Action. This form contains all necessary information required by the standard and to handle an incident.
Regarding the presentation, this template was designed to be stored in folders, but you can use it as basis to develop versions to be used on intranet sites or your own application software. Provided that all required information is present, you can use the method that best suits your organiz ation (If your Intranet or application software have search functionalities that can speed up the search for documents, these may be good options).
It is important to note that Incident log is not the same thing as Corrective action form. The first form lists the incidents that were identified, and the second actions taken to treat them, if applicable.