Corrective action timeline
In writing procedures for corrective action, you identify the problem and the reason for the problem, should a timeline be stated when the correction would be completed?
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ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more 
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 9001 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Attention, you are using correction and corrective action interchangeably. That is not right. First, you develop a correction to eliminate the nonconformity and its consequences. Then, if your organization decides to develop a corrective action, after determining the reason for the problem, the root cause(s), you have to implement a corrective action and, according to ISO 9001:2015 clause 10.2.1 d), you should review the effectiveness of the corrective action. So, you should state both criteria and a timeline to evaluate the effectiveness of the action.
Please check the following information:
- ISO 9001 – Difference between correction and corrective action - https://advisera.com/9001academy/blog/2016/02/09/iso-9001-difference-between-correction-and-corrective-action/
- Check slide 17 in this free webinar on demand - Measurement, analysis, and improvement according to ISO 9001:2015 - https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/
- Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Nov 12, 2020