Corrective actions and records
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Answer:
Please check ISO 9001:2015 clause 10.2.2 and ISO 14001:2015 clause 10.2.
It is mandatory to retain a record that evidences the results of any developed correction action.
The following material will provide you more information about corrective actions:
Article - How to proceed once a corrective action is initiated in the EMS - https://advisera.com/14001academy/blog/2016/10/24/how-to-proceed-once-a-corrective-action-is-initiated-in-the-ems/
Free webinar – Measurement, analysis, and improvement according to ISO 9001:2015 - https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/
Enroll for free in this course – ISO 14001:2015 Foundations Course - https://advisera.com/training/iso-14001-internal-auditor-course/
Book – The ISO 14001:2015 Companion - https://advisera.com/books/the-iso-14001-2015-companion/
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Jul 17, 2019