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Data Processing Agreement

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Guest user Created:   Feb 25, 2020 Last commented:   Feb 26, 2020

Data Processing Agreement

I have a question about GDPR I hope you can help with.
We have some customers (data controllers) for which we are processing data, however, we have no Data Processing Agreement in place with the customer.
Is it our responsibility to approach the customer who is the data controller to ensure a DPA is in place and, if so, what is the best way to approach this?

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EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Alessandra Nisticò Feb 26, 2020

Yes, according to article 28 GDPR about the Data processor, it is stated that “The processor shall not engage another processor without prior specific or general written authorization of the controller. In the case of general written authorization, the processor shall inform the controller of any intended changes concerning the addition or replacement of other processors, thereby giving the controller the opportunity to object to such changes.”

Consider that the last paragraph of Article 28 GDPR states also “if a processor infringes this Regulation by determining the purposes and means of processing, the processor shall be considered to be a controller in respect of that processing.”

I suggest you attaching your DPA draft to your Service agreement in order to demonstrate your compliance and awareness to data protection, control the security measure you can guarantee, and jointly determine the purposes and limits of data processing with the controller. Proposing a draft of DPA can increase the perception of your professional skills.

Here you can find more materials on data processors:

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Feb 25, 2020

Feb 26, 2020