Defining context of the organization

Answer:

When determining context of the organization, you need to examine all internal and external issues that can affet your QMS (Quality Managemnet System). When it comes to internal issues, you need to consider products and services, organizational structure, roles, and responsibilities, organizational culture, capabilities, etc. For external issues, the organization needs to consider culture of the markent where it operates, legislations, customer requirements and habits, competitors, etc.

Even for the companies that conduct the same type of business in the same country, the context of the organization can be different because of the various elements of the context that need to be considered.

Here you can find case study for context of the organization that can be helpful: ISO 9001:2015 Case study: Context of the organization as a success factor in manufact uring company https://advisera.com/9001academy/blog/2016/10/11/iso-90012015-case-study-context-of-the-organization-as-a-success-factor-in-manufacturing-company/