As going through preparation of documentation for IMS implementation, I have a question if the Procedure of Design and Development is mandatory for our company? We are small service company which provides services in mechanical and electrical installations on different projects and countries. We do not have any products, just sales of services.
The answer depends on the scope of your IMS. If among your IMS scope, there are projects that clients request you to develop then Design and Development is mandatory. If all projects are developed, or delivered, by clients then Design and Development is not applicable within your IMS.