Design and development of a service

Offering facilities and equipment for hire can be classified as providing the service. 

Kindly note I am not quite sure what you are referring to in the other part of the question. If you could provide more details, I will be happy to assist.

Thanks Kristina, 

For clarification - If each customer wanted the facilty to be different when in use e.g different equipment in the room, different expertise requested. Would a new design file need to be created?

Yes, a new design file needs to be created for each version of the facility.