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Design office ISO objectives

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Guest user Created:   Jul 28, 2020 Last commented:   Jul 28, 2020

Design office ISO objectives

ISO objectives for a design office

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Jul 28, 2020

Organizations, considering its strategic direction, establish a quality policy that sets orientation for the definition of quality objectives. Strategic direction defines who are the relevant interested parties. Who are the main interested parties of the design office? What do they need or expect from the design office? For example, who are the target clients? What do they value? For example, for the owners of the design office, what results do they expect?

Some years ago, I developed this crazy metaphor of seeing an organization with all its processes as an athlete. If you compare the body of someone competing on athletics with the body of someone that competes on weightlifting, they are very, very different. The body of a soccer player is very different from the body of a basketball player. Different strategic orientations require different process content. Two different organizations with two different strategic orientations may have very different relevant quality objectives.

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Jul 28, 2020

Jul 28, 2020

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