Determining context, needed or not
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Answer:
Determining the internal and external context is required by ISO 9001:2015. What is not mandatory is to have it documented. I think about the context of an organization as a way of thinking about the surroundings, the environment where an organization is operating, to avoid “making castles in the air”, to avoid big plans without keeping the feet on the ground. And to promote a reflection about risks and opportunities for the organization based on internal and external issues.
The following material will provide you more information about context of an organization:
· Case study for ISO 9001:2015 transition in a construction company - https://advisera.com/9001academy/ Case_study_for_ISO_9001_2015_transition_in_construction_company_EN.pdf?t=1493297551317
· How to identify the context of the organization in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
· Free webinar on demand – ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar-on-demand/
· - free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
· - book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Aug 05, 2019