Documents for employees and risks

1- be completed in competence of my employee ( required documents of them i need – personal documents of them )

Except for the training records, the standard does not define what documents for the employees the organization needs to keep, so it is completely up to the organization to decide. You can keep their CVs or other personal files, basically you can decide what information about the employees are sufficient.

2- best way to do my risk matrix of operations and sample i follow if applicable

When it comes to risks related to operation, the best approach is to examine each activity and determine where and how the noncoformities can occur and take actions to prevent the nonconformities from occurring. For example, if the organization is storing temperature sensitive products, it should apply regular mo nitorin g of the temperature.

For more information, see: How to address risks and opportunities in ISO 9001 https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/