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Evaluation of outsource partners

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Guest user Created:   May 19, 2017 Last commented:   May 19, 2017

Evaluation of outsource partners

Would like to know if we need to perform evaluations of all outsourced process providers similar to a customer survey/feedback or supplier survey?
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Strahinja Stojanovic May 19, 2017

Answer:

The company needs to evaluate all its external providers of processes, products and services and it can be done in different ways. Due to difference of nature of relationships with customers and suppliers, the company will have to use different methods. Survey wouldn't be appropriate methodology but rather the company should define crtiria that are important for it and evaluate the suppliers against those criteria. Criteria can be quality of products and services, price, packaging, etc.

For more information, see: Purchasing in QMS – The Process & the Information Needed to Make it Work https://advisera.com/9001academy/blog/2014/03/18/purchasing-qms-process-information-needed-make-work/

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May 18, 2017

May 18, 2017

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