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Work instructions for outsource partners

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Guest user Created:   Jan 12, 2016 Last commented:   Jan 12, 2016

Work instructions for outsource partners

We need to give ‘Work Instructions’ to our outsource process.
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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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StrahinjaS Jan 12, 2016
1) Should I do a documented procedure over this outsource process? (we do not perform this process, we just control and check them all the time and receive the job results that we demand)
2) We need to give ‘Work Instructions’. How should be done this? Within a process or not?

Answer: 

We need to give ‘Work Instructions’ to our outsource process.

There is no need you to write working instructions for your outsource partners, you only need to precisely define your requirements regarding the service they provide to you through contract.

1) Should I do a documented procedure over this outsource process? (we do not perform this process, we just control and check them all the time and receive the job results that we demand)

You can write procedure for managing outsourced processes, but it would be your internal procedure, not a procedure for your outsource partner. Here you can write methods and frequency of control of outsourced process.

2) We need to give ‘Work Instructio ns’. How should be done this? Within a process or not?

Again, you don't need to give work instructions. You need to ensure that your outsource partner is capable and competent to provide the service you requested. It can be done in several ways, you can inspect and approve the qualification of employees, activities, processes and equipment of your outsource partner or to request evidences of their capability to deliver the service.

All above mentioned details in cooperation with outsource partners should be documented in purchasing procedure. Take a look at our Procedure for Purchasing and Evaluation of Suppliers https://advisera.com/9001academy/documentation/procedure-purchasing-evaluation-suppliers/

Here is one very informative article regarding the subject: Purchasing in QMS – The Process & the Information Needed to Make it Work https://advisera.com/9001academy/blog/2014/03/18/purchasing-qms-process-information-needed-make-work/
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Jan 12, 2016

Jan 12, 2016

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