Exclusion of clause 7.5.2 from ISO 9001:2008

Answer:

If you are only selling the fire extinguisher products, this clause would easily be excluded, however servicing of the fire extinguishing products includes testifying that they are safe for use and are working properly. This is usually done through validation and verification processes.

Validation is performed in cases when the verification can't be conducted and when it is not possible to confirm by measurement that a product or service satisfies customer request or it is not possible to conduct measurement, since product or service is being destroyed in the process .

If you have such situation, then you can not exclude the clause 7.5.2, otherwise it can be excluded, only the company needs to provide justification for the exclusion in the Quality Manual.

For more information, see:
- Understanding Product & Service Provision in ISO 9001 https://advisera.com/9001academy/blog/2014/10/07/understanding-product-service-provision-iso-9001/