Exclusions

Answer:

Any exclusion must be explained and providing only services is not an acceptable justification for excluding clause 7.3 in ISO 9001:2008. If your company has a set of services that provides to customers and there is no intention of developing new services then clause 7.3 in ISO 9001:2008 or clause 8.3 in ISO 9001:2015 can be excluded. The management system scope decision can be very important to influence exclusion justification. A company can develop new services but exclude them from the scope by being very precise about what includes within the scope.

The following material will provide you information about exclusion:

ISO 9001 – What is an acceptable exclusion in Clause 7 of ISO 9001? - https://advisera.com/9001academy/blog/2015/03/24/what-is-an-acceptable-exclusion-in-clause-7-of-iso-9001/
What clauses can be excluded in ISO 9001:2015? - https://advisera.c om/9001academy/blog/2015/07/07/what-clauses-can-be-excluded-in-iso-90012015/2015/
[free course] ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/

A final note, although this link is not about ISO 9001 https://advisera.com/9100academy/blog/2017/10/09/can-companies-still-exclude-design-and-development-from-their-as9100-rev-d-qms/ I would like to include it because it is much more clear than the other two