Explain procedure of Incident Management and Business Continuity Management

Can you please explain me the whole procedure of incident management and business continuity management
 

Answer:

Regarding the procedure of incident management, with these main points I will try to explain you the procedure:
a.- Recept and classification of the incident: You detect an incident in your organization, and you classify it in accordance with a criteria (you can consider minor incident, major incident, etc)
b.- Treatment of the incident: Depending of the type of incident, you need perform actions to resolve it (when the incident is resolved, you can close it)
c.- Learning from incidents: After the incident is resolved, you can learn how was resolved, and register all information for a possible future similar incident.
d.- Collection of evidence: Finally, all information registered about the incident, can be useful as evidence in legal and other possible proceedings. 
Regarding the Business Continuity Management, there is a standard which can help you to implement a BCMS (Business Continuity Management System) in your orga nization. This standard is ISO 22301, and you can find here more information about it “What is ISO 22301?” : https://advisera.com/27001academy/what-is-iso-22301/
And with this free webinar you can see an overview of the BCM implementation process “ISO 22301: An overview of the BCM implementation process” : https://advisera.com/27001academy/webinar/iso-22301-overview-bcm-implementation-process-free-webinar-demand/