Guest user Created: Dec 06, 2018 Last commented: Dec 06, 2018

Flowcharts, tables and processes

"I wonder can I use flowchart instead of describing all processes. Or, can I use a table with main tasks, responsibilities, defined retain period, information about its confidentiality etc. ”

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Carlos Pereira da Cruz Dec 06, 2018

Answer:
Many organizations use a high-level flowchart, called map, that describe the processes that constitute the management system and their interrelationship.
For example, a process map for a manufacturing company could be:

Besides mapping processes, some organizations also use tables to clarify what happens inside each process with: main tasks, responsibilities, records, performance indicators, …

For example, consider process “2. Win order”: who’s in charge? Who does what? What are the main tasks? What is kept as records? What are the performance measures?

The use of both tools simultaneously is not incompatible. Truth be said, most companies instead of tables use procedures.

The following material will provide you information about process determination:
- ISO 9001 – ISO 9001:2015 proces s vs. procedure – Some practical exemples - https://advisera.com/9001academy/blog/2016/01/19/iso-90012015-process-vs-procedure-some-practical-examples/
- free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Dec 06, 2018

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