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GDPR data controller or processor
My company is a product based company that provides billing software to different companies who want to bill their customers. Along with the software we also provide maintenance service to the companies whom we sell our product. We have access to the customer data (stored by the companies who uses our software) as well. So can you please tell me whether my company is data controller or data processor?
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EU GDPR DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more 
EU GDPR DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
EU GDPR DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Expert
Andrei Hanganu
May 02, 2019
Answer:
Based on your description you are definitely a data processor for your clients.
If you want to find out more about controllers and processors check out this free EU GDPR Foundations Course (https://advisera.com/training/eu-gdpr-foundations-course//).
Expert
Andrei Hanganu
May 03, 2019
We've received another question:
>Thank you, sir, for your prompt reply.
>My company is planning to move towards the cloud and wants to provide the billing feature as Software As a Service. Will this change my role as a data processor?
Answer:
No, this won't change role as a data processor.
>Thank you, sir, for your prompt reply.
>My company is planning to move towards the cloud and wants to provide the billing feature as Software As a Service. Will this change my role as a data processor?
Answer:
No, this won't change role as a data processor.
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