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GDPR scope

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wasima Created:   Jan 12, 2023 Last commented:   Jan 18, 2023

GDPR scope

Please advise as a call center , if a non-european company established in a non-european country receives minimal volume of calls ( european citizins PII from europe) noting that its main services are not meant to serve eaurop and the phone number is not a european number. should this company follow GDPR or not 

Thanks and Regards 

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EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

Expert
Tudor Galos Jan 18, 2023

According to Article 3 GDPR - Territorial scope, para 2, GDPR applies to non-EU companies that offer goods or services to people in the EU or that monitor behavior of people from EU. In your case, based on your description, this doesn’t happen, so GDPR doesn’t apply to your company. However, due to the fact that many companies work with partners from EU, and due to the fact that many privacy laws start to resemble GDPR, I recommend you to consult our resources related to GDPR-compliance, including free trainings, detailed below.

Please consult these links:

Tudor Galos
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