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How telecom companies appoint DPO and Data Processor

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Guest user Created:   Jun 18, 2018 Last commented:   Jun 18, 2018

How telecom companies appoint DPO and Data Processor

Our company is a telephone company with about 1,500 customers to whom we invoice every month telephone traffic. We need to know if it is obligatory to name two figures mentioned in the GDPR:
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EU GDPR DOCUMENTATION TOOLKIT

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EU GDPR DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Andrei Hanganu Jun 18, 2018

1) it is mandatory to appoint a DPO
2) it is mandatory to appoint a "Data Processor"

Answer:
1) Usually telecom companies need to appoint a DPO because they are processing personal and traffic data of their customers. Moreover you may perform network surveillance as well to monitor the traffic and parameters on your network as well as to detect unusual traffic thus you would be monitoring the behavior of your customers.
2) Not sure what you mean about “appointing a Data Processor”. The EU GDPR defines the processor as “a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller; “. So processors are not appointed but rated they contracted by controller to process data on their behalf.

To learn more about the EU GDPR check out our “EU GDPR Foundations Course” (https://advisera.com/training/eu-gdpr-foundations-course//)

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Jun 18, 2018

Jun 18, 2018

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