Information about external providers

Answer:

I do not have enough information. Therefore, I will assume a scenario that I think adapts to the content of the finding. Perhaps your company requires that critical suppliers must have ISO 9001 certification. If that is so, the finding is requesting that you check that suppliers had made the transition to ISO 9001:2015 version. For example, last week I went to a car shop and they had their ISO 9001 certificate on the wall: it was according to ISO 9001:2008 and was outdated. I would send e-mails, or telephone critical suppliers requesting evidences of their transition to the ISO 9001:2015 version.

The following material will provide you information about external providers:

- ISO 9001 – How to evaluate supplier performance according to ISO 9001:2015 - https://advisera.com/9001academy/blog/2015/10/27/how-to-evaluate-supplier-performance-according-to-iso-90012015/
- free online training ISO 9001:2015 Internal Auditor Course - https://advisera.com/training/iso-9001-internal-auditor-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/