Integrating business success with ISO 9001
How can we integrate business success of the company into standard ISO 9001?
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Think about the business management system instead of a quality management system. Integrate your strategic orientation in the business management system. How? Start by determining what is your organization’s competitive advantage and who are your target customers. Develop a quality policy that clearly answers to Who are we? Whom do we serve? What are the few relevant things that we must be excellent at to satisfy target customers? Develop objectives that are relevant for the business and aligned with strategy. Develop action plans that execute the strategy and allow meeting business objectives. Then, working with the process approach and disciplined monitorization will do the rest.
The following material will provide you more information:
- Aligning quality objectives of the QMS with the strategic direction of the company - https://advisera.com/9001academy/blog/2017/03/07/aligning-quality-objectives-of-the-qms-with-the-strategic-direction-of-the-company/
- Free webinar on demand where I develop the challenge of working with relevant indicators - Measurement, analysis, and improvement according to ISO 9001:2015 - https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/
- Free webinar on demand - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/
- Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
- I base this book in the process approach - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jul 08, 2020