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Interested Parties

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Guest user Created:   Sep 20, 2021 Last commented:   Sep 20, 2021

Interested Parties

The current question is about interested parties. We identified our QMS scope as the custom software development. So that all our software development projects are unique and we don't have our own products. We get initial requirements from a customer and, generally speaking, transform the requirements into custom software. In connection to this I can't get what possible interested parties we could identify here taking into account that we deal almost always with new customers for any new projects? What could be examples of interested parties in our case?

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Carlos Pereira da Cruz Sep 20, 2021

What follows is a list of potential interested parties. Annex A.3 of ISO 9001:2015, last paragraph, states that only an organization has the authority to determine who are the relevant interested parties.

You may consider:

  • Client (payer)
  • Client (users)
  • Regulators
  • Programmers (as suppliers or as employees)
  • Influencers 

Please, check this free webinar on-demand - ISO 9001:2015 clause 4 - Context of the organization, interested parties, and scope - https://advisera.com/9001academy/webinar/iso-90012015-clause-4-context-of-the-organization-interested-parties-and-scope-free-webinar/ - where I present examples of different interested parties and their requirements and expectations.

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Sep 20, 2021

Sep 20, 2021