Internal audit - Plan & Report

Answer:

Conducting an internal audit can be done following these steps found in ISO 19011:
1 – Initiate the Audit
2 – Review the Documents
3 – Develop Audit Plan
4 – Assign Work to Auditors per Plan
5 – Prepare Working Papers
6 – Determine the Audit Sequence
7 – Conduct Opening Meeting
8 – Review Documents and Communicate
9 – Carry out the Audit
10 – Generate Audit Findings
11 – Present Findings and Conclusions
12 – Formally Distribute Audit Report
13 – Follow Up on Actions / Corrective Actions

You can find more information about this in these articles:
- 13 steps for ISO 9001 internal auditing using ISO 19011: https://advisera.com/9001academy/knowledgebase/13-steps-for-iso-9001-internal-auditing-using-iso-19011/
- Five main steps in ISO 9001 internal audit: https://advisera.com/9001academy/knowledgebase/five-main-steps-in-iso-9001-internal-audit/

The internal audit plan is a document to record and inform necessary employees of an audit that will happen. The Audit Plan should include the purpose, scope, criteria, and objectives for the audit, as well as identify audit datea and Audit Team members.

Regarding the Internal Audit Report, it is the document used to report on the findings of an internal audit. The following elements need to be included in an audit report:
- Audit objective
- Audit scope
- Audit client
- Audit days and places
- Audit criteria
- Audit findings
- Audit conclusions

Again, the best practice for audit report content can be found in ISO 19011 - Guidelines for quality and/or environmental management systems auditing.

For more information about the audit report, see this article - Writing a good QMS intrenal audit report: https://advisera.com/9001academy/blog/2015/03/17/writing-a-good-qms-internal-audit-report/

You can find more information about an audit report here - Writing a good QMS internal audit report: https://advisera.com/9001academy/blog/2015/03/17/writing-a-good-qms-internal-audit-report/

There materials can help you to learn more about internal audit in ISO 9001:2015:
- Book - ISO Internal Audit Plain English Guide: https://advisera.com/books/iso-internal-audit-plain-english-guide/
- ISO 9001:2015: Internal Auditor Course: https://advisera.com/training/iso-9001-internal-auditor-course/