Interviewing an auditee

“A) say notes will be taken of their response as evidence that they are doing their job.

Answer:

Saying that “notes will be taken of their response ”is a good approach, you are warning them, but it is better to justify that you have a report to write and you don’t trust your memory, you have to write your notes

B) establish a good rapport with the auditee: as short questions and listen.

Answer:

Establishing a good rapport with the auditee is a good approach. Present yourself, put people at ease, some may have never been audited and they may be scared. Explain why you are doing the audit. Ask them things about what they are doing, rephrase their answers when you want to check you really understood their answer.

C) put the auditee at ease and encourage them to mark out existing nonconformities."

Answer:

No, “encourage them to mark out existing nonconformities” that is not a good approach. You know the audit criteria, interview people, observe actions, check documents and records. If you think you found nonconformities state them, to allow any clarification.

The following material will provide you information about audits:

• ISO 9001 – ISO 9001 internal auditor training: Is it for me? - https://advisera.com/9001academy/blog/2015/06/02/iso-9001-internal-auditor-training-is-it-for-me/
• How to perform an ISO 9001 audit of top management without fear - https://advisera.com/9001academy/blog/2019/05/15/iso-9001-top-management-audit-how-to-perform-it-successfully/
• Free online training ISO 9001:2015 Internal Auditor Course – https://advisera.com/training/iso-9001-internal-auditor-course/
• Book -  ISO Internal Audit: A Plain English Guide - https://advisera.com/books/iso-internal-audit-plain-english-guide/