Does a service company who is only transporting medical devices from point a to point b, have to have a Medical Device File, ISO 13485, clause 4.2.3? I won't think so. Isn't this not applicable since they are only transporting goods from point A to point B.
Clause 4.2.3 is not possible to exclude or mark as not applicable. It means that you need to have the following documents in your Medical device file: CE certificate of the medical device and any special instruction or label about storage and transport conditions. Maybe there are more documents considering the nature of the medical device, but generally, those two documents are enough.