I wonder if you can give me some guidance on ISO 13485 toolkit ref 11 procedure for production and service provision.
As we are a distributor the only part I seem able to answer on here is 3.3.7, because I can relate that to the batch and serial tracking once we have received the goods through to their delivery at customer.
I know the QMS says various parts of 7.5 can be excluded.
But I am not sure if need to fill in more in order to be complaint?
If you are a distributor, then you need to understand that your "production" is basically service provision. SO everywhere in the documentation that says "production," you can put "service". Your point of view regarding 3.3.7 is OK. You cannot exclude this; you will just use the identification provided by the manufacturer. You need to have in your system the possibility to track to which customer went which LOT of medical devices.