There are differences between ISO 17025:2017 and ISO 9001:2015, where ISO 9001:2015 is a quality management system applicable to any type of industry and organization, while ISO 17025:2017 has more specific requirements, including technical competency, being specifically applicable to testing and calibration laboratories that perform sampling for testing, or produce test results or calibrations services.
It will help you to ask why your customers may be asking you to follow ISO 17025. For example, if your customers need to make decisions about the nature or suitability of a product, item or sample, based on a test result or calibration service that you offer, they want to be assured of your company’s technical competency to produce a valid report. They may have a specific requirement for a legally binding test or calibration result to meet regulations in their own business sector.
While your company’s ISO 9001 certification will offer you customer reassurance that you have implemented a quality management system with a strong customer focus and process control; ISO 17025:2017 implementation and accreditation will provide assurance of your company’s competence and consistent operation of processes to provide them with valid results.
The following material will provide you more information about ISO 17025 and its comparison to ISO 9001: