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ISO 20000 scope
I do have a challenge that I would like to ask you for an impartial and independent assessment. The company that I now work for would like to pursue the ISO 20K certification as well. The challenge is that this company does not provide any IT services to their external customers. The company is a contracting company that provides their customers with educated and certified IT labor. All of the IT services that are being provided are to support the internal business operations. Is there scope to pursue the ISO 20K certification?
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ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
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ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
ISO 20000 DOCUMENTATION TOOLKIT
Step-by-step implementation for smaller companies.
Find out more
Expert
Branimir Valentic
Jul 18, 2018
Answer:
Yes, providing IT services ti internal customers is valid scope for the ISO 20000 certification.
More details about scope - in the article " How to define the scope of the SMS in ISO 20000" https://advisera.com/20000academy/blog/2015/06/02/how-to-define-the-scope-of-the-sms-in-iso-20000/
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Jul 18, 2018
Jul 18, 2018
Jul 18, 2018