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ISO 27001 and ISO 20000

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Guest user Created:   Apr 27, 2018 Last commented:   Apr 27, 2018

ISO 27001 and ISO 20000

We have ISO27001 certificate, but our client is looking for ISO20000 for system management and operation certificate, need your advice whether we should go for ISO20000 certification?
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ISO 27001 DOCUMENTATION TOOLKIT

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ISO 27001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Rhand Leal Apr 27, 2018

Answer: Besides a customer requirement, you also have to evaluate these two aspects:
- if there is any legal requirement such as laws or regulations that demands for this certification;
- if the benefits related to the ISO 20000 certification will be greater than the effort to implement it and maintained it.

If there is no applicable legal requirement, then you should consider if the benefits for your organization to certify against ISO 20000 to meet this client needs will be greater than effort and cost involved in the implementation and operation of a certified system.

These articles can help you evaluate your options:
- 5 key benefits of ISO 20000 implementation https://advisera.com/20000academy/blog/2016/02/09/5-key-benefits-of-iso-20000-implementation/
- How to implement ISO 27001 and ISO 20000 together https://advisera.com/27001academy/blog/2015/03/16/how-to-implement-iso-27001-and-iso-20000-together/
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Apr 27, 2018

Apr 27, 2018

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