Hi, we have recently purchased your ISO templates and I am one of those responsible for working on them.
In the document A.12.1_Security_Procedures_for_IT_Department_Cloud there is a section down the bottom with all the attachments which I am lost in because I could not find any templates on those attachments.
[Security features and level of expected service for network services] – electronic and paper form
[Security features and level of expected service for cloud services] – electronic and paper form
And I simply do not know where to start from the scratch
[Erasure/destruction records] – in paper form
[Decisions about the communication channels used for specific types of information, restrictions, forbidden activities] – electronic form
Is there any template that could help please?