I was having some difficulty coming up with a Record of External Communication (Clause 7.4.1). All of our work is done for municipalities and they have us follow their health and safety standards while we are working for them. We have no sub-contractors, customers, visitors, or deliveries to our job sites. If we have no external communications recorded is that acceptable?
Remember, the external communication is anything that you send to an outside organization about your OH&S activities. So, if you need to send anything to the municipalities that you work for this should be kept as a record. This could include such things as incident reports, back to work report, or anything else that is mandated for you to report on in your organization. If you need to send out information to anyone about the OH&S processes or performance, you need to keep a record of what you sent.
For a better understanding of the ISO 45001:2018 stan dard, see the whitepaper: Clause-by-clause explanation of ISO 45001:2018, https://info.advisera.com/45001academy/free-download/clause-by-clause-explanation-of-iso-45001