ISO 9001 and service industry examples
Most examples are about the manufacturing industry. Can you provide illustrations where the 'product' is a service?
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There are scholars that say that everything is a service, that a product can be considered as a physical manifestation of a service or set of services. Some even say that a product is a service avatar.
Some examples of services are:
- Selling cars at a stand;
- Repairing machines;
- Consulting services about implementing ISO 9001;
- Restaurant services;
- Hospital services;
- School services;
- Banking services.
The following material will provide you information about ISO 9001 and services:
- Should universities implement ISO 9001? - https://advisera.com/9001academy/blog/2015/04/21/should-universities-implement-iso-9001/
- Would hospitals benefit from ISO 9001? - https://advisera.com/9001academy/blog/2015/07/21/would-hospitals-benefit-from-iso-9001/
- How does ISO 9001 help maintain service levels? - https://advisera.com/9001academy/blog/2016/09/13/how-does-iso-9001-help-maintain-service-levels/
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Dec 09, 2019