ISO 9001 Audit finding clarification
The basis for classifying an Audit finding as major under the ISO 9001 system.
The process appears very subjective sometimes.
Assign topic to the user
Sometimes I think the same. Sometimes I think there is a “political” use of the classification. As a general rule, you can follow that a major nonconformity is a situation where an organization:
Completely failed to fulfill a certain requirement.
Has a process that has completely fallen apart – rules are not followed systematically.
Has several minor nonconformities that are related to the same process or to the same element of the management system
If a certification mark is misused
If a minor nonconformity, raised during the previous audit, has not been resolved within the deadline – such a small nonconformity automatically becomes a major one.
You can find more information in the following links:
- Major vs. minor nonconformities in the certification audit - https://advisera.com/27001academy/blog/2014/06/02/major-vs-minor-nonconformities-in-the-certification-audit/
- Free webinar on demand - How to perform an ISO 9001:2015 internal audit - https://advisera.com/9001academy/webinar/how-to-perform-an-iso-9001-2015-internal-audit-free-webinar-on-demand/ (includes a slide about the follow-up)
- You can enroll for free in this course - ISO 9001:2015 Internal Auditor Course: https://advisera.com/training/iso-9001-internal-auditor-course/
- Book - ISO internal audit: A plain English guide: https://advisera.com/books/iso-internal-audit-plain-english-guide/
Comment as guest or Sign in
Mar 11, 2021