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ISO 9001 Audit finding clarification

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Guest user Created:   Mar 11, 2021 Last commented:   Mar 11, 2021

ISO 9001 Audit finding clarification

The basis for classifying an Audit finding as major under the ISO 9001 system.
The process appears very subjective sometimes.

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Carlos Pereira da Cruz Mar 11, 2021

Sometimes I think the same. Sometimes I think there is a “political” use of the classification. As a general rule, you can follow that a major nonconformity is a situation where an organization:

Completely failed to fulfill a certain requirement.
Has a process that has completely fallen apart – rules are not followed systematically.
Has several minor nonconformities that are related to the same process or to the same element of the management system
If a certification mark is misused
If a minor nonconformity, raised during the previous audit, has not been resolved within the deadline – such a small nonconformity automatically becomes a major one.

You can find more information in the following links:

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Mar 11, 2021

Mar 11, 2021

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