ISO 9001 clause 4.4 requrements
I am having troubles of picturing the idea of how to fulfill the requirement of clause 4.4. What is to be required for each sub-clause and how to match it to what my organisation does?
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ISO 9001:2015 promotes the use of the process approach. Please consider watching this free webinar on demand about the process approach - The Process Approach - What it is, why it is important, and how to do it - https://advisera.com/9001academy/webinar/iso-9001-process-approach-free-webinar-on-demand/
Slide 12 is about determining a set of interrelated processes that model how an organization works. (4.4.1 b))
Slide 13 is about the characterization of each process (4.4.1 a); c) d) e) f) g) and h))
Slide 14 is about risks and processes (4.4.1 f))
Slide 15 is about (4.4.1 e))
I consider the process approach one of the best tools to manage and improve an organization.
The following material will provide you more information about the process approach:
- ISO 9001 – ISO 9001: The importance of the process approach - https://advisera.com/9001academy/blog/2015/12/01/iso-9001-the-importance-of-the-process-approach/
- free online training ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
- book – (where I use the process approach this way) - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Jan 06, 2020