ISO 9001 Common quality risks in IT functions

Start with the purpose of the IT function.

What are the expected results of the work of the IT function?

When working with ISO 9001:2015, the risk is the effect of uncertainty on objectives – or anything which may impact upon meeting objectives or expected results.

I can think of the following negative outcomes:

• Lose privacy data from customers
• Lose access to data from customers or operations due to virus attack
• Inability to operate due to IT down

More important than the examples is having a methodology.

The following material will provide you more information about risks and opportunities:

• How to address risks and opportunities in ISO 9001 - https://advisera.com/9001academy/blog/2016/06/21/how-to-address-risks-and-opportunities-in-iso-9001/
• Please check this free webinar on-demand - Free webinar – How to implement risk management in ISO 9001:2015 - https://advisera.com/9001academy/webinar/how-to-implement-risk-management-in-iso-90012015-free-webinar/
• Enroll for the free course - ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
• Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/