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And you are right. For example, it can be acceptable to state that there are no complaints, but it is not acceptable to state that there is nothing to say about internal audits, or process performance or decisions from the last management review.
The following material will provide you information about management review:
- ISO 9001 – How to make Management Review more useful in the QMS - https://advisera.com/9001academy/blog/2014/01/21/make-management-review-useful-qms/
- Free webinar – How to perform management review according to ISO 9001:2015 - https://advisera.com/9001academy/webinar/how-to-perform-management-review-according-to-iso-9001-2015-free-webinar-on-demand/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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Nov 09, 2018