ISO 9001 / ISO 9001 Identifying and Assessing Risk and Opportunity
In identifying and assessing risk and opportunity that need to be addressed, what risk and opportunity matrix/criteria of an organization applicable on its strategic, operational or process level?
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First, although useful, it is not mandatory to use a risk and opportunity matrix/criteria to evaluate risks and opportunities.
I recommend using a very simple matrix for any level:
Where L stands for Low, M for Medium and H for High. Severity is more for risks, for opportunities you may use Advantage.
After using this approach for some time you can refine the matrix and include more factors if considered relevant.
The following material will provide you more information about risks and opportunities:
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