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ISO 9001 Implementation and scope

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Guest user Created:   Feb 08, 2021 Last commented:   Feb 08, 2021

ISO 9001 Implementation and scope

My challenge is what department to start the implementation with or what the scope should cover?

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Feb 08, 2021

what department to start the implementation?

Answer:

There is no technical answer to this question.

Normally, I like to start with a process (includes more than one department) that rapidly brings performance improvements. For example, for a manufacturing company, starting with a process like “Supply materials” (evaluate and qualify suppliers, order materials, receive and control materials, store materials, supply materials), may bring more confidence, more control, and show measurable gains.

Sometimes I have the opportunity to start with top management clauses and processes. Normally, when top management is really committed to the management system.

what the scope should cover?

Answer:

There is no technical answer to this question.

Deciding on the scope of a quality management system (QMS) is a management decision. For example, a hotel:

https://www.screencast.com/users/ccruz5284/folders/Default/media/4fd41493-59f3-4487-ae64-1e76abd0baf7

A hotel may develop a QMS just for the hospitality part, and just for travel agencies, not for treating individual guests.

You can find more information below:

 

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Feb 08, 2021

Feb 08, 2021

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