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ISO 9001 implementation challenges

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Guest user Created:   Jun 10, 2020 Last commented:   Jun 10, 2020

ISO 9001 implementation challenges

What are the main challenges to implementing ISO 9001 2015 in a small business (~10 employees)?

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ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

ISO 9001 DOCUMENTATION TOOLKIT

Step-by-step implementation for smaller companies.

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Carlos Pereira da Cruz Jun 10, 2020

Normally, in a small business (around 10 employees) there is a lot of flexibility. The same person can do a lot of things. Functions are blurred.
One main challenge is the lack of time for the implementation project. The project can be very important, but normally, there are a lot of urgent things happening that postpone the project.
Another challenge is about documentation. Procedures for a small business should give a general overview of what to do, by whom, and when, but should not be too prescriptive in describing the how. Small businesses have success because they don’t follow a rigid script and their target-customers love that.

Keep the system simple. Follow performance indicators as signals for where changes need to be made.

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