ISO 9001 In an educational institution

Unfortunately, I have no experience of working with ISO 21001. Why is your organization deciding to implement a management system? If it is as a marketing tool I recommend ISO 9001 just because is the most well known in the general public. However, even working to get ISO 9001 certification, I recommend using ISO 21001 as a guideline.

ISO published in 2003, IWA 2:2003 - Quality management systems - Guidelines for the application of ISO 9001:2000 in education, a document updated in 2007 by IWA 2:2007 - Quality management systems -- Guidelines for the application of ISO 9001:2000 in education. However, as far as I know this 2007 guideline has been widrawn.

ISO published in 2018, ISO 21001:2018 - Educational organizations -- Management systems for educational organizations -- Requirements with guidance for use. ISO 21001:2018 is a management system standard that is partially aligned with ISO 9001:2015 for quality managent systems.

• The following material will provide you information about a QMS in an education setting:
  ISO 9001 – Should universities implement ISO 9001? - https://advisera.com/9001academy/blog/2015/04/21/should-universities-implement-iso-9001/
• free online training I SO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
• Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/