As part of the induction for all staff I recommend following clause 7.3 of ISO 9001:2015. Each function may have its specific requirements for competence and awareness, but for all people it is a must to know the quality policy. Not verbatim, but the sense, the meaning, the purpose behind it. All people must know the quality objectives, or at least those that they can contribute to or influence. All people must know how they can contribute to an effective quality management system and what may be the consequences of non-conformities.