ISO 9001:2015 and employee performance appraisals
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Answer:
ISO 9001:2015 does not mention explicitly “employee performance appraisals”. However, conducting employee performance appraisals enable an organization to determine the level of competence and any gaps that need to be addressed to be filled. So, one can say that clause 7.1.6 sets the reference for competence levels required, and clause 7.2 recommends determining competence gaps and filling them.
You can find more information about competence in these links:
- Article - How to ensure competence and awareness in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-ensure-competence-and-awareness-in-iso-90012015/
- Article - Using Competence, Training, and Awareness to Replace Documentation in your QMS - https://advisera.com/9001academy/blog/2013/12/17/using-competence-training-awareness-replace-documentation-qms/
- Free online ISO 9001:2015 Foundations Course - https://advisera.com/training/iso-9001-foundations-course/
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Jul 15, 2022