I am working in a consultancy company mainly provide monitoring and evaluation services for nonprofits / NGOs as a third-party monitoring for their projects. so we are a service business company. and a small company :)
We're thinking if:
1- ISO certification is the one that will improve the company, and increase its rank?
2- What are the actual steps we have to do to be an ISO certified company?
Note1: we do not use the software in our work, only spreadsheets.
Note2: Our budget is small will ISO cost us a lot?