We are contacting you regarding a request we have: the auditor are asking about this point 7.4 Communication in ISO-norm. We bought the templates from you, but the templates does not include this point. Could you please provide a template for this point 7.4?
7.4 Communication The organization shall determine the need for internal and external communications relevant to the information security management system including:
a) on what to communicate;
b) when to communicate;
c) with whom to communicate;
d) who shall communicate; and
e) the processes by which communication shall be effected.