Guest user Created: Dec 28, 2020 Last commented: Dec 28, 2020

ISO Quality management for service giving public institutions

Can we use ISO Quality management for service giving public institutions?

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Carlos Pereira da Cruz Dec 28, 2020

Yes, you can. ISO 9001:2015 is a standard that can be used to design and implement a quality management system in all kinds of organizations. In a service giving public institution, you may not use the word customer, but you will certainly use the words interested party.

The following material will provide you more information:

What is ISO 9001? - https://advisera.com/9001academy/what-is-iso-9001/
Implementing ISO 9001 in a nonprofit organization - https://advisera.com/9001academy/blog/2019/09/03/iso-9001-for-nonprofits-benefits-of-implementation/
Free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/

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Dec 28, 2020

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