ISO representative responsabilities

ISO 9001:2015 no longer makes mandatory the existence of an ISO representative function. So, organizations are free to decide to keep that function, and are free to decide what are their responsibilities and authorities. This is the technical answer.

The practical answer, based on my experience, is that an ISO representative can be a Project Sponsor or a Project Manager. As Project Manager an ISO representative coordinates a Project Team. Members of that Project Team should work together with people from each department to question the organization’s status quo, think about improvements and develop work procedures.

Putting an ISO representative as the sole writer of work procedures will delay the project implementation, will fuel resistance to change and will be far from effective to improve an organization’s performance.

Perhaps the following information could be useful for you:

• Free webinar on demand - Overview of ISO 9001 implementation steps - https://advisera.com/9001academy/webinar/overview-of-iso-9001-implementation-steps-free-webinar-on-demand/
• You can enroll for free in this ISO 9001:2015 Lead Implementer Course - https://advisera.com/training/iso-9001-lead-implementer-course/
• Book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/