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Issues are not necessarily negative (1)

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Guest user Created:   May 08, 2018 Last commented:   May 08, 2018

Issues are not necessarily negative (1)

"Presently we are working for the ISO certification of the Water District where i work for. One report that they are asking to us is the REGISTRY OF OPPORTUNITIES & RISKS BASED ON EXTERNAL & INTERNAL ISSUES, & INTERESTED PARTIES, and in tabular form we need to fill these in. 1.Factors 2.Description 3.Issues 4.Opportunities (+) / Risks (-) 5.Risk level (severity & likelihood) 6.Action(s) 7.Resource(s) needed 8.Responsible / Date 9.Method to monitor results My question here is that, is the "issue" necessarily mean negative factor that gives the Water District opportunities and risks?”
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Carlos Pereira da Cruz May 08, 2018
I believe that “issue” is related with clause 4.1 of ISO 9001:2015. Several organizations use SWOT analysis as a way of determining relevant internal and external issues. Using the SWOT analysis implies determining issues with a positive connotation (opportunities and strengths) and determining issues with a negative connotation (threats and weaknesses)
The following material will provide you information about internal and externa l issues:
- ISO 9001 – How to identify the context of the organization in ISO 9001:2015 - https://advisera.com/9001academy/knowledgebase/how-to-identify-the-context-of-the-organization-in-iso-90012015/
- ISO 9001:2015 Case study: Context of the organization as a success factor in manufacturing company - https://advisera.com/9001academy/blog/2016/10/11/iso-90012015-case-study-context-of-the-organization-as-a-success-factor-in-manufacturing-company/
- free online training ISO 9001:2015 Foundations Course – https://training.advisera.com/course/iso-9001-foundations-course/
- book - Discover ISO 9001:2015 Through Practical Examples - https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
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May 08, 2018

May 08, 2018