Management Representative: Role and responsibility
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Each organization can design a particular role and responsibilities for its Management Representative, the minimum required by ISO 9001:2008 is on its clause 5.5.2. For example:
• Maintenance of the QMS – like following-up internal audits;
• Reporting on QMS performance – like communicating to top management how the performance of the system is going
• Promoting customer requirements – like communicating customer requirements inside the organization and showing how each employee contributes to their fulfillment
• Liasing with external parties like the certification body
The following material will provide you details with the role and responsibilities of the Management Representative:
Article - What is the job of the quality management representative? - https://advisera.com/9001academy/knowledgebase/what-is-the-job-of-the-quality-management-representative/
Article - What will be the destiny of the management representative in the new ISO 9001:2015? - https://advisera.com/9001academy/knowledgebase/what-will-be-the-destiny-of-the-management-representative-in-the-new-iso-90012015/
- free online training ISO 9001:2015 Foundations Course – https://advisera.com/training/iso-9001-foundations-course/
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Oct 03, 2017